Nondiscrimination and Accessibility


If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • We strive to make every reasonable effort to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards. To assist in our efforts for compliance we utilize the WAVE (Web Accessibility Evaluation Tool) developed by WebAim.

  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

Adobe Flash is required to view certain videos that appear on this website.

Supported Assistive Technology

  • Latest Version of JAWS for Windows

  • Latest Version of NVDA for Windows

  • Latest Version of VoiceOver for Mac OS X

  • Keyboard-Only Navigation


Mark Twain Regional Council of Governments (MTRCOG) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). MTRCOG does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

If you believe that MTRCOG has failed to provide acessibility services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

  • Cindy Hultz, Executie Director,

  • 42494 Delaware Lane, Perry, MO 63462,

  • (573) 565-2203,

  • chultz@marktwaincog.com

You can file a grievance in person or by mail or email. If you need help filing a grievance, Cindy Hultz, Executive Director is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.